The Captain Writing….. A Retrospective & Wrap Up

Time flies.  It has been nearly 2 weeks after the Customer Cup Competition.  All members of Team Infinity are back in Malaysia and have started work.  Its great to be back and at the same time missing the adrenalin pumping high during that period. In other word, that moment can be really addicting you know……

I was asked, what are the best moment / s I have experienced during the competition?  My answer will be when we, Team Infinity performed in front of the audience.  That will be the moment that I will cherished forever. It keeps me smiling for no reason until today (people must be thinking that this woman is crazy…..) The feeling, is so indescribable. 

How do I feel about us coming in as joint 2nd winner?  Fantastic, happy and sad at the same time.  Why?  Happy and feeling good that the team projection and hard work is achieved. Happy that we gave our all for the presentation and deserve to be one of the winner.  Sad…..hmmm….. that we did not win and Customer Cup is not with us yet. Sad for the fact that I felt we can be a just a small points behind the winner ( at which I can be wrong….) You know…the things with 1st born in the family.  I want to rule, I want to win blah…blah….and blah……… However, I agreed it was a fair win for all and my greatest respect goes to Team Ears of RAC.  Well done guys!!!!!

What have I learned?  A lot…. 

a. Conquer your fear and you are sure to conquer the situation, the people and most importantly yourself.

b. Respect! Respect ! & Respect! – its never easy to work together as a team knowing that everyone is different. They, members of Team Infinity form part of me now.

c. Relationship & team management – from different perspective.  Its ok to be sad, angry, happy and playful.  The team will understand why……

d. We are not alone.  What ever issues that us CIMB Aviva are facing, believed me that somewhere over the mountains, across the seas, in other part of the world, our colleagues from another business unit is also facing it.  The question will only be how they manage it, how they deal with it.  Thats why we have Customer Cup you know…… Its all about sharing.  So, want to take a chance in the next round of Customer Cup?

e. They don’t eat you.  I mean the senior management team of Aviva.  Felt great knowing that they are there to steer the organisation to right direction.  Your voice is heard and yes we do exist for them.  Remember….. I am recognise for who I am, and for what I contributed.  That is not just a tag line ok….

f. Lastly but of course the most vital of all is PASSION in what ever you do.  Small or big, it has to be with passion.  It steered the team clearly to the objective. 

Before I pen off for Team Infinity, the team & myself would like to express our greatest gratitude to the Exco Team of CIMB Aviva – Kevin, Fikri, Caroline, Penny, Chris, Pak Ya and of course Andy, our sponsor.

The whole continents of CIMB Aviva ( its going to be a long list for me to write down here).  Thank you for your support, best wishes and many more.

Our business partner – CIMB Bank.

An last but not least, to our family members, thank you for the support, for putting up with us, for tolerating us during this period, all the moods swing, well you know…..and of course for saying ok for Portugal……. : )

Thank you all for the great experience……………

 

Sigining off:

Theee Yati, Captain for Team Infinity.

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